Contact Us

Creating a Productive Environment where Business Thrives.

Retail is highly competitive and only the most productive businesses survive.

Vertex Standard understands your communication challenges and offers a range of two-way radios that help you improve productivity and boost customer service and satisfaction.
Communication Challenges
Size of Retail Space
Read more
The size of the retail space not only affects the structure and store layout but also the clarity and speed at which information may be readily obtained and shared.
High Customer Traffic
Read more
Retail spaces are high traffic areas where crowds convene for shopping, entertainment, F&B and events - making it a challenge for effective communication during overload, and crowd control during festive seasons, sales promotions and sizeable mall events.
Noise Level
Read more
The soundscape of a retail mall has insidious effects on shopper experience and people who work there. Troubles in communication can occur when there are competing communicators, messengers and excessive amount of noise and chatter.
Scale of Inventory
Read more
The scale and location of the warehouse to stock inventory are determinants of how speedily and reliably information on product availability and pricing issues can be resolved at the shop floor.
Demanding Customers
Read more
In this digital age, instantaneous communication is an expectation among shoppers in a brick and mortar retail environment. The capability to quickly answer inquiries and resolve issues help makes for a pleasant in-store experience among shoppers.
Need for Rapid Safety and Emergency Response
Read more
Dangers and security threats lurk in every corner and situation – more so in high density commercial premises. Barriers prohibiting rapid reaction to safety and emergency incidents include physical environment, human traffic and communication devices.

Size of Retail Space

The size of the retail space not only affects the structure and store layout but also the clarity and speed at which information may be readily obtained and shared.

High Customer Traffic

Retail spaces are high traffic areas where crowds convene for shopping, entertainment, F&B and events - making it a challenge for effective communication during overload, and crowd control during festive seasons, sales promotions and sizeable mall events.

Noise Level

The soundscape of a retail mall has insidious effects on shopper experience and people who work there. Troubles in communication can occur when there are competing communicators, messengers and excessive amount of noise and chatter.

Scale of Inventory

The scale and location of the warehouse to stock inventory are determinants of how speedily and reliably information on product availability and pricing issues can be resolved at the shop floor.

Demanding Customers

In this digital age, instantaneous communication is an expectation among shoppers in a brick and mortar retail environment. The capability to quickly answer inquiries and resolve issues help makes for a pleasant in-store experience among shoppers.

Need for Rapid Safety and Emergency Response

Dangers and security threats lurk in every corner and situation – more so in high density commercial premises. Barriers prohibiting rapid reaction to safety and emergency incidents include physical environment, human traffic and communication devices.

40%
of shoppers say
sales advisors with detailed knowledge about products make an in-store experience better1
-PWC Total Retail Survey 2016
32%
of shoppers say
staff’s ability to check in-store and online stock quickly is essential for a great in-store experience1
-PWC Total Retail Survey 2016

Benefits of Choosing the Right Communication Solutions

Improved efficiency as staff can be deployed quickly to handle urgent tasks
Enhanced customer service with stock and pricing issues being instantly resolved
Rapid response to incidents and emergencies protects customers, staff and properties
Consistent and reliable communication connection between shop-floor staff and stock controllers help makes for pleasant shopper and worker experiences in the retail environment
Minimise coverage gaps in how far radios will work effectively across geographical locations and multiple site connectivity
Source
1. PWC Total Retail Survey 2016 (https://www.pwc.com/gx/en/industries/retail-consumer/global-total-retail.html)

How Vertex Standard Radios Can Help

Improve Productivity, Boost Customer Service

The stores that can find a product quickly when a customer requests it, mobilise staff to deal with urgent tasks and manage budgets efficiently so they can offer the best deals. In these establishments, staff work as a team, communicating as one to take advantage of every opportunity. Two-way radios provide the vital link, connecting store managers with sales advisors, shopfloor staff with stock controllers, security teams with maintenance personnel.

The result? More sales as customers find the advice and stock availability they need, less theft and vandalism, a safer and cleaner environment that motivates staff to work at their best.

With employees connected by voice and data communications, your store is ready to meet every customer's need.

EVX-261

Migration to Digital just got easier and more affordable. The EVX-261 is the perfect entry radio to enable you to enhance your communications with the digital performance of eVerge™ two-way radios.

Key Product Features

Superior Audio Output
Read more

Excellent audio performance allows for better message clarity so you can be heard loud and clear in all situations.

Transmit Interrupt
Read more

When seconds matter, transmit interrupt allows an operator to halt or “interrupt” any current transmission, in favour of a priority message. Transmit Interrupt functionality ensures your critical messages will connect.

Direct Mode
Read more

Direct Mode enables you to have two communication paths on a single frequency effectively doubling your call capacity without the need of a repeater.

Universal Battery System – One Size Fits All
Read more

The Universal Battery System for Vertex Standard portable radios takes energy interoperability to a new level by utilising a single charger base to support multiple radio series when used with designated UNI batteries. Eliminate equipment clutter and confusion by consolidating down to one battery and charging platform and increase your productivity.

Expanded Interoperability
Read more

The EVX-261 boasts abundant signaling options such as MDC1200®, DTMF, 2-tone and 5-tone capabilities, as well as voice inversion encryption, providing seamless integration into a mixed fleet.

Safety Not Sacrificed
Read more

Emergency alert can be programmed to instantly notify help with a press of a button. Lone Worker is a built-in timer that requires the user to reset at a predetermined interval. If not reset, the radio automatically switches to Emergency mode to alert help. An ideal solution for supervisors to monitor the safety status of radio users working alone. VOX capable with accessory.

Superior Audio Output

Excellent audio performance allows for better message clarity so you can be heard loud and clear in all situations.

Transmit Interrupt

When seconds matter, transmit interrupt allows an operator to halt or “interrupt” any current transmission, in favour of a priority message. Transmit Interrupt functionality ensures your critical messages will connect.

Direct Mode

Direct Mode enables you to have two communication paths on a single frequency effectively doubling your call capacity without the need of a repeater.

Universal Battery System – One Size Fits All

The Universal Battery System for Vertex Standard portable radios takes energy interoperability to a new level by utilising a single charger base to support multiple radio series when used with designated UNI batteries. Eliminate equipment clutter and confusion by consolidating down to one battery and charging platform and increase your productivity.

Expanded Interoperability

The EVX-261 boasts abundant signaling options such as MDC1200®, DTMF, 2-tone and 5-tone capabilities, as well as voice inversion encryption, providing seamless integration into a mixed fleet.

Safety Not Sacrificed

Emergency alert can be programmed to instantly notify help with a press of a button. Lone Worker is a built-in timer that requires the user to reset at a predetermined interval. If not reset, the radio automatically switches to Emergency mode to alert help. An ideal solution for supervisors to monitor the safety status of radio users working alone. VOX capable with accessory.

Relevant Products

EVX-Link
VX-260 Series
VX-350 Series
VZ-20/28

EVX-261

The Migration to Digital just got easier and more affordable. The EVX-261 is the perfect entry radio to enable you to enhance your communications.

Learn More

EVX-Link

Expanding your reach has never been easier than now with EVX-Link. This small and lightweight system offers the latest evolution in digital technology, providing a solution with greater speed, agility and affordability.

Learn More

VX-260 Series

The VX-260 Series delivers the ideal combination of features and performance for efficiency, reliability and interoperability. Experience a new way of getting more for less with Vertex Standard.

Learn More

VX-350 Series

The compact VX-350 Series is a portable radio designed to give you a broad range of functional capabilities and features without your having to pay more.

Learn More

VZ-20/28

The VZ-20/28 is a compact radio communication tool that is equipped with the essential features and quality standards to ensure that users can communicate with ease in mind.

Learn More

VZ-30

The VZ-30 is a cost effective radio communication users meant for both basic and intermediate users. This portable radio is equipped with the necessary features to ensure reliable communication between users.

Learn More

* Please check availability of product models for respective country with Vertex Standard authorised partners.

Contact Us

Please fill up the form to make an enquiry.