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Creating a Productive Environment where Business Thrives.

Retail is highly competitive and only the most productive businesses survive.

Vertex Standard understands your communication challenges and offers a range of two-way radios that help you improve productivity and boost customer service and satisfaction.
Communication Challenges
Size of Retail Space
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The size of the retail space not only affects the structure and store layout but also the clarity and speed at which information may be readily obtained and shared.
High Customer Traffic
Read more
Retail spaces are high traffic areas where crowds convene for shopping, entertainment, F&B and events - making it a challenge for effective communication during overload, and crowd control during festive seasons, sales promotions and sizeable mall events.
Noise Level
Read more
The soundscape of a retail mall has insidious effects on shopper experience and people who work there. Troubles in communication can occur when there are competing communicators, messengers and excessive amount of noise and chatter.
Scale of Inventory
Read more
The scale and location of the warehouse to stock inventory are determinants of how speedily and reliably information on product availability and pricing issues can be resolved at the shop floor.
Demanding Customers
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In this digital age, instantaneous communication is an expectation among shoppers in a brick and mortar retail environment. The capability to quickly answer inquiries and resolve issues help makes for a pleasant in-store experience among shoppers.
Need for Rapid Safety and Emergency Response
Read more
Dangers and security threats lurk in every corner and situation – more so in high density commercial premises. Barriers prohibiting rapid reaction to safety and emergency incidents include physical environment, human traffic and communication devices.

Size of Retail Space

The size of the retail space not only affects the structure and store layout but also the clarity and speed at which information may be readily obtained and shared.

High Customer Traffic

Retail spaces are high traffic areas where crowds convene for shopping, entertainment, F&B and events - making it a challenge for effective communication during overload, and crowd control during festive seasons, sales promotions and sizeable mall events.

Noise Level

The soundscape of a retail mall has insidious effects on shopper experience and people who work there. Troubles in communication can occur when there are competing communicators, messengers and excessive amount of noise and chatter.

Scale of Inventory

The scale and location of the warehouse to stock inventory are determinants of how speedily and reliably information on product availability and pricing issues can be resolved at the shop floor.

Demanding Customers

In this digital age, instantaneous communication is an expectation among shoppers in a brick and motar retail environment. The capability to quickly answer inquiries and resolve issues help makes for a pleasant in-store experience among shoppers.

Need for Rapid Safety and Emergency Response

Dangers and security threats lurk in every corner and situation – more so in high density commercial premises. Barriers prohibiting rapid reaction to safety and emergency incidents include physical environment, human traffic and communication devices.

40%
of shoppers say
sales advisors with detailed knowledge about products make an in-store experience better1
-PWC Total Retail Survey 2016
32%
of shoppers say
staff’s ability to check in-store and online stock quickly is essential for a great in-store experience1
-PWC Total Retail Survey 2016

Benefits of Choosing the Right Communication Solutions

Improved efficiency as staff can be deployed quickly to handle urgent tasks
Enhanced customer service with stock and pricing issues being instantly resolved
Rapid response to incidents and emergencies protects customers, staff and properties
Consistent and reliable communication connection between shop-floor staff and stock controllers help makes for pleasant shopper and worker experiences in the retail environment
Minimise coverage gaps in how far radios will work effectively across geographical locations and multiple site connectivity
Source
1. PWC Total Retail Survey 2016 (https://www.pwc.com/gx/en/industries/retail-consumer/global-total-retail.html)

How Vertex Standard Radios Can Help

Improve Productivity, Boost Customer Service

The stores that can find a product quickly when a customer requests it, mobilise staff to deal with urgent tasks and manage budgets efficiently so they can offer the best deals. In these establishments, staff work as a team, communicating as one to take advantage of every opportunity. Two-way radios provide the vital link, connecting store managers with sales advisors, shopfloor staff with stock controllers, security teams with maintenance personnel.

The result? More sales as customers find the advice and stock availability they need, less theft and vandalism, a safer and cleaner environment that motivates staff to work at their best.

With employees connected by voice and data communications, your store is ready to meet every customer's need.

EVX-S24

Evolve to Better Communication and Value with one of the world's smallest, lightest and water submersible digital portable radio.

Key Product Features

Compact and Discreet
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At only 91 x 55 x 31.5mm, the slim and easy-to-carry EVX-S24 is ideal for personnel who always need to be on the move.

Transmit Interrupt
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When every second counts and in situation of competing messengers and communication, user can halt or “interrupt” any current transmission in favour of a priority message.

Direct Mode
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Direct Mode enables users to have two communication paths on a single frequency, effectively doubling call capacity without the need of a repeater.

Message Control and Privacy
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With no extra encryption hardware required to ensure private communication, the EVX-S24 allows users to select who they need to call or send a text message without the risk of signficant loss in voice quality that can be experienced with analog scrambling.

Water Submersible
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Certified IP67, the radio is protected from immersion in water up to 1 meter for 30 minutes and offers complete protection from dust.

Operate in Digital and Analog Mode
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Capable of operating in both analog and digital modes, EVX-S24 can be used in conjunction with any existing analog two-way radios.

Radio Call Quality
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With AMBE+2TM vocoder for enhanced digital voice quality, EVX-S24 eliminates noise and static from voice transmit to only deliver the intended voice message crisply and clearly.

Site Search
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An extremely important and useful feature in a retail setting, Site Search allows users to move between multiple sites or building with mutiple floors seamlessly, by dynamically changing its pre-programmed home site to the site with the strongest signal in range without compromising audio quality.

Long Battery Life
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11 hours in digital mode and 10 hours in analog mode for 2300mAh Li-Ion battery.

Compact and Discreet

At only 91 x 55 x 31.5mm, the slim and easy-to-carry EVX-S24 is ideal for personnel who always need to be on the move.

Transmit Interrupt

When every second counts and in situation of competing messengers and communication, user can halt or “interrupt” any current transmission in favour of a priority message.

Direct Mode

Direct Mode enables users to have two communication paths on a single frequency, effectively doubling call capacity without the need of a repeater.

Message Control and Privacy

With no extra encryption hardware required to ensure private communication, the EVX-S24 allows users to select who they need to call or send a text message without the risk of signficant loss in voice quality that can be experienced with analog scrambling.

Water Submersible

Certified IP67, the radio is protected from immersion in water up to 1 meter for 30 minutes and offers complete protection from dust.

Operate in Digital and Analog Mode

Capable of operating in both analog and digital modes, EVX-S24 can be used in conjunction with any existing analog two-way radios.

Radio Call Quality

With AMBE+2TM vocoder for enhanced digital voice quality, EVX-S24 eliminates noise and static from voice transmit to only deliver the intended voice message crisply and clearly.

Site Search

An extremely important and useful feature in a retail setting, Site Search allows users to move between multiple sites or building with mutiple floors seamlessly, by dynamically changing its pre-programmed home site to the site with the strongest signal in range without compromising audio quality.

Long Battery Life

11 hours in digital mode and 10 hours in analog mode for 2300mAh Li-Ion battery.

Relevant Products

EVX-261
EVX-Link
VX-260 Series
VX-350 Series
VZ-20/28
VZ-30

EVX-261

The Migration to Digital just got easier and more affordable. The EVX-261 is the perfect entry radio to enable you to enhance your communications.

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EVX-Link

Expanding your reach has never been easier than now with EVX-Link. This small and lightweight system offers the latest evolution in digital technology, providing a solution with greater speed, agility and affordability.

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VX-260 Series

The VX-260 Series delivers the ideal combination of features and performance for efficiency, reliability and interoperability. Experience a new way of getting more for less with Vertex Standard.

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VX-350 Series

The compact VX-350 Series is a portable radio designed to give you a broad range of functional capabilities and features without your having to pay more.

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VZ-20/28

The VZ-20/28 is a compact radio communication tool that is equipped with the essential features and quality standards to ensure that users can communicate with ease in mind.

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VZ-30

The VZ-30 is a cost effective radio communication users meant for both basic and intermediate users. This portable radio is equipped with the necessary features to ensure reliable communication between users.

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* Please check availability of product models for respective country with Vertex Standard authorised partners.

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