communication solutions for hospitality

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Improve customer experience and maximise safety

Increase efficiency and ensure an outstanding customer experience in your hotel, club or resort with two-way radio communication. Vertex Standard two-way radio solutions are ideal for ensuring effective communication, and the reliable performance can help keep your workers and customers connected and safe in these five effective ways:


1. Improve employee and guest safety

  • Call for help immediately using the dedicated emergency button
  • Evacuate guests during emergencies efficiently using one-to-many calling functionality
  • Enable incapacitated maintenance and cleaning staff to call for help with “Man Down”
  • Monitor staff working alone in isolated areas with “Lone Worker”

2. Enhance guest experience

  • Keep staff connected at all times with reliable communication solutions
  • Utilise discreet communication solutions to cater for guest needs whilst maintaining high customer service
  • Improve response times and overall coordination of guests experience

3. Maintain consistent coverage

  • Change who you talk to easily with dual mode CB/PRS and private channel two-way radios
  • Avoid unwanted listeners with a private network
  • Minimise black spots in basements and car parks with cost effective networking options

4. Maximise operational efficiency

  • Simplify co-ordination between multiple parties, no matter the floor they are on
  • Utilise group calling to manage deliveries, concierge, pool and restaurant staff
  • Organise staff to cater to guest needs with the push of a button

5. Perform in hospitality environments

  • Trust your two-way radio in high dust areas and around water, with IP rating up to IP67
  • Know your two-way radio is durable with aluminium die cast chassis and polycarbonate casing
  • Hear load and clear with audio output up to 700Mw, perfect for noisy kitchens

There’s no comparison

When you consider the alternatives, it’s easy to see that two-way radio is the ideal solution.

vertex-standard-logo PA system Mobile phone Two-way radio
Instant Communication tick cross tick
Broadcast communication tick cross tick
One-to-one communication cross tick tick
SMS text messaging cross tick tick
Network reliability tick cross tick
Dedicated emergency button cross cross tick
Man Down feature cross cross tick
Lone Worker Application cross cross tick